At Gibson our commitment to our clients is simple, We will do whatever is necessary to ensure your success”.
– Wesley Jay Gibson
Our true focus and passion is our clients. It always has been and always will be. The foundation of Gibson is built on three primary client values:
Our Dedication
The Gibson Consulting commitment means that we work smarter, harder, and better than you ever thought any consultant would. Smarter means that we are committed to always striving for continuous improvement and doing things right the first time. Harder means that we are committed to getting more and better results every time we undertake a task or process. Better means that we work to exceed your expectations and deliver significant financial results..
Partner Involvement
Commitment is also measured by the depth and breadth of experience. With Gibson, you are assured that the partner on the project will remain involved beyond just the proposal and the final report. Our partners spend more of their time in the field by double than their counterparts from other consulting firms. A Gibson partner adds experience and value to the engagement throughout the project, while also acting as a real business partner. We are different from the rest and proud of it.
Side-by-Side Implementation
Gibson Consulting’s side-by-side involvement with your people will create a revitalized and re-energized workforce. Because our philosophy holds that you cannot shrink your way to success, you employees quickly realize that Gibson’s involvement is not a prelude to downsizing. Our people will show yours how our process approach will help them achieve greater impact through their own efforts.
Lifetime Relationships
Our clients are our partners. We believe this means we must improve the client’s processes, people, and procedures in a way that will live on long after the project is complete. The Gibson commitment is never-ending and all-encompassing.
An uncompromising focus on quality execution.
Our process is both simple and powerful. It’s simple because it is focused on dramatically improving your bottom-line results. It’s powerful in that it involves scores of interrelated, detailed steps that have been developed over our 35+ years of real life applications. Our process is unique in that it focuses on several critical success:
Data Benchmarking
We know that incredible opportunity lies in data. We have the people, the skills, and the experience necessary to get to the details in a timely and effective manner. We are painstakingly thorough, with a process that guides us to the right details at the right time in the right functional areas to ensure our clients will achieve superior results.
Skill-Based Training
As the data begins to take shape, we provide intense skills training to our client. We are convinced that training is the key to continued success, that getting it right on the practice field is the surest way to get it right in the real game. The Gibson approach is to ensure that your personnel are not simply watching us implement. We want your organization to be able to undertake it in our absence. We strive to work ourselves out of a job. Not many consultants can say that!
Selling your Company’s Story
Our process includes the key step of selling your company’s story to your suppliers or customers. Over time we have found that this step is critical to obtaining initial buy-in and, in turn, achieving the greatest results from our process on your project.
We know that our process works because for 35+ years we have seen our clients achieve real, sustainable bottom-line improvement on every project. We see it work with large and small companies. We see it work in a wide range of industries, and we see it work across a variety of organizational cultures and structures.
Improved Processes
Not only do we deliver real dollar improvements, we analyze and improve your ongoing processes to focus activities by your people on the highest impact areas. We ensure that your people are putting time and effort in the right areas rather than trying to do the wrong things more efficiently.
Improved Workforce
Our intensive skill-based training and side-by-side implementation process mean that your people become increasingly competent and confident in these new processes. Major results continue as they are able to perform these processes and methodologies on their own, long after we’re gone, further improving your productivity and financial results.
Measurable, Sustainable Results
Our focus on the operational areas of your company means the results can be measured in real dollars against past performance. Consider that since the supply chain represents 60%-80% of a typical manufacturer’s cost structure, a 10% reduction in supply chain costs can bring a 40%-50% improvement in before-tax profits. And because your organization retains and applies our process, the results are sustainable over the long-term.
